1)Work towards error-free billing / right in first instance
2)Managing appointments, registrations of patients
3)Resolution of patient complaints pertaining to appointment / billing etc
4)Escalation to appropriate team for quick resolutions
6)Usage of system / IT patient records
7)Work with Nursing and doctors to provide care coordination
8)Effective utilization of all communication and EPABX systems.
9)Communicating about facilities, services offered along policy & prices.