Posted time 2 February 2023 Location Noida Job type Full Time

Key Responsibilities
• Attending to customer query
• Communicating with customer and recommending health packages
• End-to-end ownership for managing patient’s convenience and ensuring gold standard experience
• Booking appointments for patients for various locations
• Eliciting customer feedback and handling customer complaints maturely
• Interacting with customers on chat for any inquiry or request.
• Maintaining the brand standard
• Giving customer a delightful overall experience

Qualification: • Graduation

Experience • 0-5 Years
Competencies
• Excellent English-speaking skills, have a logical mind and are able to persuade and
empathize with patients.

If keen please share resume at NitinCV@hcl.com or contact upon 9789844696