Care Plan Champion

Core Responsibilities :
• Attending to customer query.
• Communicating with customer and recommending health packages.
• Package Sales.
• End-to-end ownership for managing leads till final billing.
• Capturing relevant and correct patient details in LMS.
• Booking appointments for patients for various locations.
• Eliciting customer feedback and handling customer complaints maturely.
• Interacting with customers on chat for any inquiry or request.
• Maintaining the brand standard.
• Giving customer a delightful overall experience

Qualification:
• Essential: Graduate

Language Skills:
• English (Essential)
• Tamil (Essential)
• Telugu (Preferable)
• Hindi (Preferable)

Experience:
• Minimum 2 years of experience