Category:

Key Responsibilities

The incumbent in this position will:
• Facilitate ensuring end-to-end clinical and service excellence by the HCL Healthcare doctors and allied clinical staff, with primarily focusing on the clinical quality of the LOB-1 doctors but also covering nurses, dieticians and other paramedic/allied providers.
• Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring LOB-1 doctors.
• Facilitate the induction of the new-joinee team members, focusing on clinical & service excellence.
• Plan and conduct post-induction training and other capacity enhancement activities for clinical capacity enhancement and service excellence, based on periodic training need assessments and post-training evaluations. Maintaining good rapport and warm connect with doctors & other team members is crucial, especially during the initial 90 days of their onboarding.
• Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. Approximately 25% of the time in this role will be spent traveling to the onsite clinics at various LOB-1 locations.
• Work closely with internal stakeholders, including those at the Corporate Office and the on-ground clinic teams at various onsite clinics (LOB-1 locations).
• Liaise with Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the LOB-1 Business of HCL Healthcare.
• Analyse relevant data; provide technical support and inputs for preparing reports, dashboards & publications; and make periodic presentations to key stakeholders on observations, actions, and further planning and insights.

• Collaborate with internal stakeholders, including:

o Central Quality Team
o Learning & Development
o Human Resources

o All clinics/ health facilities (LOB-1 Business)
o Operations (LOB-1 Business)
o EMR & Business Analytics

Minimum Qualification Required – Medical Graduate
Exp – 5+yrs in handling NABH/JCI compliances
Work Location – Noida

please send your updated CV to devanshiparashar@hcl.com with current CTC details.

Comments closed

Job Description

1. Project Coordination: Collaborate with different departments to manage project activities efficiently. Collaborate with the Project Manager to plan, initiate, execute, monitor, and close projects according to established timelines and budgets.
2. Stakeholder Communication: Facilitate effective communication among project stakeholders, including team members, clients, vendors, and senior management.
3. Documentation and Reporting: Maintain accurate project and process documentation, including project plans, status reports, meeting minutes, and other relevant artifacts. Generate comprehensive reports to support management decision-making.
4. Risk Management: Identify, assess, and mitigate project risks and issues on time. Implement risk response strategies to minimize project disruptions and ensure successful project outcomes.
5. Quality Assurance: Ensure project deliverables meet quality standards and adhere to established project management methodologies and best practices.
6. Continuous Improvement: Identify opportunities for process enhancements and implement best practices to improve project delivery capabilities.
7. Vendor Bills Reconciliation and Tracking: Liaise with vendors to ensure timely reconciliation of bills, improve service delivery, and optimize vendor relationships.
8. Meet Process Targets: Take ownership of commercial targets and collaborate with the team to achieve them.
9. Create SOPs: Develop Standard Operating Procedures (SOPs) and process flows to streamline operations.
10. Customer & Client Interactions: Engage with customers regularly to gather feedback and identify areas for process improvement

Qualifications and Experience required:
Qualification Bachelor’s degree in any discipline having Maths or Accounting during graduation

Experience Minimum 5 to 7 yrs in Operations
Competencies / Attributes Analytics skills, knowledge of Excel, Word, and PowerPoint Excellent Analytics Skills
Strong communication skills to effectively interact with stakeholders at all levels

If interested, please share the below information along with your updated resume at devanshiparashar@hcl.com and mention the following:

• Highest Qualification:
• Salary Expectations:
• Notice Period:
• Years of experience in similar profile:
• Willing to work from Office (Y/N):
• Availability for interview:

Comments closed

1. Work towards ‘error-free’ billing / right in first instance.
2. Managing appointments, registrations of patients.
3.Resolution of patient complaints pertaining to appointment / billing etc.
4. Escalation to appropriate team for quick resolutions.
5. Patient feedback. Usage of system / IT – patient records.
6. Work with Nursing and doctors to provide ‘care coordination’.
7. Effective utilization of all communication and EPABX systems.
8. Communicating about facilities, services offered along policy & prices.

Qualification
 Graduate

Experience
 3-5 years; preferably with 2 years of service industry / healthcare industry.

Comments closed

Job Purpose
Health check report and Incident Coordinator.

Job Description…
The incumbent in this position will:
• At times, will have to plan and operate from client locations to provide a governance layer to camp.
• Download and upload medical reports from all vendor portals to HCL Healthcare’s portal.
• Handle first-level escalations.
• To meticulously curate and maintain a MIS encompassing all reports and partial reports ,promptly identifying, and highlighting any observed gaps in tenure,
ensuring comprehensive data integrity.
• Ensure the confirmation of health check bookings with all vendors for a seamless and organized process.
• Liaise with NV Clients to provide periodic updates, technical support and other inputs related to NV nurses clinical and service excellence and quality assurance .Periodic presentations to key stakeholders on observations ,actions, and further planning and insights.

Educational Qualification
GNM/B.Sc. (Nursing)

Interested Nurse can share cv at manugarg@hcl.com

Comments closed

Job Purpose
This position is responsible for managing the overall Medical Services of the New Vista (NV) Business of HCL Healthcare and ensuring clinical and service excellence, while supporting capacity enhancement and quality assurance activities.

Job Description…
1.Facilitate ensuring end-to-end clinical and service excellence by the NV clinical team, which primarily includes doctors (General Physicians) and nurses.
Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring NV doctors.
Facilitate the induction of the new NV team members.
Plan and conduct post-induction training and other capacity enhancement activities for the NV team members. Maintaining good rapport and warm connect with them is crucial, especially during the initial 90 days of their onboarding.
Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. A minimum 25% of the time in this role will be spent traveling to the onsite clinics at various NV locations.
In case of contingency, must be ready to take the role of on ground Doctor at client location / NV Clinic.
Work closely with internal stakeholders, including the Central Quality, NV Business & Operations, HR, L&D, EMR& Business Analytics, and the on-ground clinic teams at various NV locations (onsite clinics).·
Create/ update SOP documentation for the NV Business. Liaise with NV Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the NV Business of HCL Healthcare
Analyse relevant data; provide technical support and inputs for preparing reports and dashboards; and make periodic presentations to key stakeholders on
observations, actions, and further planning and insights.
Collaborate with internal stakeholders, including:
o Central Quality
o HR
o L&D
o NV Business and Operations
o All NV onsite clinics
o EMR & Business Analytics

Educational Qualification:  MBBS

Interested doctor please share your updated cv at manugarg@hcl.com

Comments closed

This is a full-time on-site role for a Manager Corporate Sales at HCL Healthcare located in Mumbai.

The Manager Corporate Sales will be responsible for account management, lead generation, sales operations, customer service, and sales-related activities. The role involves building and maintaining relationships with corporate clients, promoting HCL Healthcare’s wellness solutions, and ensuring customer satisfaction.

Qualifications & Experience

Strong experience in account management and sales
Proven track record in lead generation and sales operations
Excellent customer service skills
Knowledge of healthcare industry and wellness solutions
Strong communication and negotiation skills
Ability to work independently and collaboratively in a team
Masterr’s degree in Business Administration or related field
8+ years of experience in managing sales of wellness products

Please share your updated resume with ctc details at devanshiparashar@hcl.com

Comments closed

About the Role
HCL Healthcare is seeking a passionate and experienced Product Manager to join our growing team. In this role, you will be responsible for developing and executing strategies to drive user engagement, monetization, and the development of data-based products for our mobile and web applications. You will work closely with cross-functional teams, including engineering, design, and marketing, to ensure that our products are meeting the needs of our users and achieving our business goals.
Responsibilities
● Collaborate with cross-functional teams, including product managers, engineers, designers, and business stakeholders, to gather requirements and define product features.
● Conduct market research and competitive analysis to identify trends, opportunities, and user needs in the employee wellness space.
● Assist in the development of product roadmaps, prioritization of features, and definition of success metrics.
● Analyze user data, feedback, and usage patterns to derive insights and make data-driven recommendations for product improvements.
● Support the planning and execution of product launches, including documentation, testing, and stakeholder communication.
● Assist in the development of product documentation, training materials, and user guides to support product adoption and usage.
● Stay updated on industry developments, emerging technologies, and best practices in product management.

Qualifications
• 4+ years of experience in product management, with a focus on user engagement and/or monetization.
• Proven track record of success in developing and launching data-driven products.
• Deep understanding of user research methodologies, including user interviews, surveys, and A/B testing.
• Strong analytical skills and experience with data analysis tools.
• Excellent understanding of UI/UX design principles.
• Experience working in a fast-paced and agile environment.
• Excellent communication and collaboration skills.
• Passion for healthcare and a desire to make a positive impact on people’s lives

If keen please share your updated resume at devanshiparashar@hcl.com

Comments closed

Lead Generation
• To contact customers directly via. Emails and phone calls to offer them products and services
• Through channels like brokers, web reference, and other intermediaries
Lead Development
• Visit clients / arrange meetings to discuss the product and how it will meet the requirements of customers.
• Deliver sales pitches and presentations to clients, highlighting benefits of a product to influence purchase.

Marketing Intelligence
• Communicate with customers to identify needs, trends, Products, providers, and design solutions accordingly.
• Contribute internally for product and process development.
• Connect externally with possible vendor collaborators to enhance product suite.

Qualifications & skills
• MBA with more than 12 years of experience, with minimum 8 years of experience in the education sector
• Proven ability to build, manage, foster a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent communication (written and oral) and interpersonal skills
• The candidate must be result oriented, collaborative and possess business acumen.

If interested kindly share your updated resume at devanshiparashar@hcl.com

Comments closed

To collect, compile, and analyze training data, metrics and statistics, and apply this data to make recommendations related to recruitment, retention, and legal compliance.

Roles & Responsibilities:
• Collects and compiles Training metrics and data from a variety of sources
• Analyses data and statistics for trends and patterns with attention to Training
• Prepares reports of data results, presenting and explaining findings to senior leadership.
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or non-exempt.
• Ensures compliance with data privacy regulations and best practices.
• May guide and/or assist with performance, benefit, and compensation review and evaluation processes.
• Performs other duties as assigned.
• Preparing Dashboards and various training reports

Qualifications
• Minimum of 3-6 years of experience in Similar role
• Proven ability to build, manage, foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills

Measurable Deliverables
• Create new tracker / file as per the business requirements
• Timely and correct information

If keen please share resume at devanshiparashar@hcl.com

Comments closed

Job Description

Provides acute and chronic illness-related health care to patients.
• Practices comprehensive and high quality clinical assessment, including taking a history, conducting a physical examination, interpreting investigations, justifying a diagnosis, and implementing a treatment plan
• Recommends and Co-ordinates specialist referrals where necessary
• Documents all patient health information, such as medical history, examination findings, and investigation results, in the electronic medical record, in a timely and accurate manner
• Coordinates and implements specialist referral recommendations as appropriate and necessary
• Organizes preventive medical programmes for individual patients – advises and educates patients concerning diet, medication usage, and methods for prevention of disease
• Participates in health education for all patients, through individual patient counselling and group health talks
• Works with the Nurse Care Coordinator to design a partnership for long-term health care with every patient
• Conducts health screening programs in the clinic and at external activities
• Participate in all Clinic Practice Meetings, external clinic activities, and meetings/committees as needed

Minimum requirement

• Qualification with Experience: MBBS with 3+ Years of experience in any specialty
. At least one year of outpatient patient care

Job Details
Location: Kosi (Mathura)
Shifts: General Duties

If keen please share resume at manugarg@hcl.com

Comments closed

• To build next-generation web applications
• Support full-stack web development by applying agile
methodologies for sprint planning, design sessions, development,
testing, and deployment.
• Oversee diverse, cohesive teams for high-quality delivery.
• Design, develop, test, and enhance software solutions.

Key Skills required –
• Hands on experience on Microservice architecture
• Well Versed with Spring/Spring boot
• Experience working on AWS Cloud
• Docker & Kubernetes
• Message Broker – Kafka & RabbitMQ
• Knowledge of Code pipeline – Bitbucket
• Working experience on AWS services like EKS, ELK/EFK, SQS, S3, Lambda

DESIRED PROFILE
Qualification: • Qualification – B Tech / BE

Experience
• Minimum 5 Years

Competencies
• Creative & Problem Solving skills
• Good Communication
• Collaborative & Teamwork

If this opportunity looks interesting, kindly drop in your resume at dineshsharma2@hcl.com with the following details:

Current CTC-
Expected CTC
Notice Period-
Languages Known:
Please note that this job required Working from office.

Comments closed

To counsel and recommend therapeutic diet to the patients and ensure smooth functioning of the Department.
Key Responsibilities
-To recommend and plan normal and therapeutic diet for the patients according to their medical condition.
-To keep track of the progress of the patient and manage the diet accordingly.
-To provide expert guidance and educate patient on various kinds of diet.
-To ensure smooth running of the department and implementation of the processes.
-Ensure high standard of customer service
-Promote the department with service excellence
-To provide strategic inputs to improve the functioning of the department.
-Keep abreast with latest research, development & techniques in the field
.
Qualification: M.Sc in Foods & Nutrition /PG Dip in Nutrition & Dietetics
Experience : 4 yrs experience post qualification

Competencies
-Good content knowledge of Food and nutrition.
-Knowledge of latest research, development and advancement in the field of nutrition.
-Computer literate
-Good Communication Skills
-Good influencing skills
-Patient centric / service oriented
-Team player
Location- Hyderabad (Hi Tech City)
Job Timings- 9 AM to 5PM, Monday to Saturday

If this opportunity looks interesting, kindly drop in your resume at devanshiparashar@hcl.com with the following details:
Current CTC-
Expected CTC
Notice Period-
Languages Known:
Please note that this job required Working from office.

Comments closed

Job Purpose:
To lead, manage and develop the department to ensure it achieves the highest possible standards of excellence in all its activities.

Core Responsibilities:
 Acts as a single point of the contact for the employees and managers in the business unit.
 Proactively supports the delivery of HR Processes & provide HR policy guidance.
 Builds a strong business relationship with the internal stake holders.
 Facilitates the management team to bring best solutions for employees.
 Acts as the performance improvement driver and provokes positive changes in the people management.
 Resolve complex employee relations issues and address grievances of the employees.
 Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.
 Provide suggestions to the Management on hiring and terminations.
 To ensure 100 % attendance in Training completion.
 Attendance Tracking and reducing absenteeism through absent interviews.
 To participate in Employee Counselling.
 To plan and execute employment engagement activities.

Qualifications:
 MBA/PGDM in Human Resources.
Experience: • 5-7 years of experience in a similar role.

Competencies:
 Good Communication Skills.
 Good Analytical Skills and Data Management.
 Must be well versed with MS Office.

Comments closed

• To Assist in Hiring various sources namely Company website, Job Sites, Recruitment Vendors, Employee Referrals etc Pan India.
• Coordinating Recruitment Drives.
• To ensure recruitment related records are maintained & updated regularly in the tracker
• Preparing Monthly HRIS Reports.
• Assist in day-to-day hiring related activities
• Coordination for Smooth onboarding
• Preparing Pre hiring kit
• Coordinating with Candidates and Admin team for travel booking of Outstation candidates
• To manage all vendor payments related to hiring’s.
• Ensure All Vendor Contracts are in place & renewed as per timelines

Qualification: • Postgraduate in Human Resources

Experience • 0-1 year
Competencies

• Good Communication
• Collaborative & Influencing Skills
• Teamwork

if interested kindly share your resume at dineshsharma2@hcl.com

Comments closed

 Undertake all aspects of prosthetic work including making bites and special trays, casting, mouth guards and retainers.
 Construct partial or full dentures (metal and non-metal) to replace the partial or total loss of teeth.
 Create accurate models from doctors’ impressions.
 Fabricate porcelain veneers for crowns, prostheses, implant restorations and crowns using ceramo-metal techniques.
 Construct models of the mouth and teeth from impressions of the patient’s mouth taken by the dentist.
 Make diagnostic wax-ups, Smile Design cases, dental composite work and pressable/e.max restorations.
 Restore natural teeth by fabricating crowns and bridges and applying them to complex implant units and implant-borne restorations.

Job Description:
Dental Assistant
 Correct dental irregularities by manufacturing fixed or removable appliances, such as dentures, casings to go over teeth and retainers.
 Replace missing facial and body tissues due to injury, disease or developmental abnormality by fabricating maxillofacial prostheses.
 Use traditional methods and CAD/CAM for designing dental devices.
 Maintain dental laboratory records and prepare reports on laboratory activities.
 Update your dental laboratory technician job knowledge and skills by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organisations.

Qualification:
 Certification Course (Dental)
Experience:
 1+ years

If intrested please share updated resume at meenakshipanwar@hcl.com

Comments closed

Job Responsibility:
• Provides acute and chronic illness-related health care to patients.
• Practices comprehensive and high quality clinical assessment, including taking a history, conducting a physical examination, interpreting investigations, justifying a diagnosis, and implementing a treatment plan
• Recommends and Co-ordinates specialist referrals where necessary
• Documents all patient health information, such as medical history, examination findings, and investigation results, in the electronic medical record, in a timely and accurate manner
• Coordinates and implements specialist referral recommendations as appropriate and necessary
• Organizes preventive medical programmes for individual patients – advises and educates patients concerning diet, medication usage, and methods for prevention of disease
• Participates in health education for all patients, through individual patient counselling and group health talks
• Works with the Nurse Care Coordinator to design a partnership for long-term health care with every patient
• Conducts health screening programs in the clinic and at external activities
• Participate in all Clinic Practice Meetings, external clinic activities, and meetings/committees as needed

Minimum requirement

• Qualification with Experience: MBBS with 3+ Years of experience in any specialty
. At least one year of outpatient patient care

Job Details
Location: Pathankot
Shifts: General Duties

If keen please share resume at manugarg@hcl.com

Comments closed

Purpose of the role
To provide information to the patients and give the ‘world class patient experience’ with respect to the appointment management, billing and other administrative processes

Key Responsibilities
• Work towards ‘error-free’ billing / right in first instance
• Managing appointments, registrations of patients
• Resolution of patient complaints pertaining to appointment / billing etc
• Escalation to appropriate team for quick resolutions
• Patient feedback
• Usage of system / IT – patient records
• Work with Nursing and doctors to provide ‘care coordination’
• Effective utilization of all communication and EPABX systems.
• Communicating about facilities, services offered along policy & prices.

DESIRED PROFILE
Qualification: • Graduate

Experience • 3-5 yrs; preferably with 2 of service industry / healthcare industry.

Competencies
Core Competencies
• Service Excellence
• Team player

Technical competencies
• Analytical and Problem Solving skills
• Communication skills
• Interpersonal skills
• Attention to details

If interested please share resume to dineshsharma2@hcl.com

Comments closed

Job Purpose:
The candidate is responsible Revenue Accounting, billing and follow ups for collection.
Roles & Responsibilities:
– Revenue tracking and accounting for existing and new customers
– Verifying and computing the amount as per the respective Contracts and raising the invoice.
– Tracking and follow up for the payments with the respective customer/delivery teams and accounting the same.
– Bank Reconciliation
– MIS Reporting
– Daily to daily accounting and Finance activities

Qualification & Experience
? M.Com/ CA Inter
? Minimum of 6-10 years of experience in similar job role
? Excellent communication (written and oral) and interpersonal skills

Comments closed

• To effectively conduct and communicate nursing assessments effectively with HCL patients and their families.
• To effectively conduct and communicate routine and urgent nursing assessments effectively with HCL Healthcare clinical providers, including doctors, other nurses, and ancillary provider staff.
• To effectively coordinate patient care and referrals for doctors and other care providers from multiple health care departments and clinics.
• To conduct the following procedures accurately and consistently.
• Measure and assess every patient’s vital signs.
• Lab sample collection including phlebotomy as needed.
• Administers immunizations, other injections, medications, and other treatments.
• Assist all doctors with procedures as needed.
• Patient education and health counselling
• Practice knowledgeable and compassionate support and guidance to patients and their families
• Participate and coordinate patient care and health awareness activities outside the clinic.
• Participate in all Clinic Practice Meetings, external clinic activities, and meetings/committees as needed.
• To actively participate in programs for quality improvement in nursing practices.

Qualification
 Essential: Diploma in GNM from a recognized nursing training program.
 Preferred: B.Sc. Nursing from a recognized nursing training program.
Experience
 3+ years.
 At least 3 years of outpatient nursing care experience preferred.

If interested, please share resume at meenakshipanwar@hcl.com

Comments closed

• To effectively conduct and communicate nursing assessments effectively with HCL patients and their families.
• To effectively conduct and communicate routine and urgent nursing assessments effectively with HCL Healthcare clinical providers, including doctors, other nurses, and ancillary provider staff.
• To effectively coordinate patient care and referrals for doctors and other care providers from multiple health care departments and clinics.
• To conduct the following procedures accurately and consistently.
• Measure and assess every patient’s vital signs.
• Lab sample collection including phlebotomy as needed.
• Administers immunizations, other injections, medications, and other treatments.
• Assist all doctors with procedures as needed.
• Patient education and health counselling
• Practice knowledgeable and compassionate support and guidance to patients and their families
• Participate and coordinate patient care and health awareness activities outside the clinic.
• Participate in all Clinic Practice Meetings, external clinic activities, and meetings/committees as needed.
• To actively participate in programs for quality improvement in nursing practices.

Qualification
 Essential: Diploma in GNM from a recognized nursing training program.
 Preferred: B.Sc. Nursing from a recognized nursing training program
Experience
 2+ years.
 At least 2 years of outpatient nursing care experience preferred.

If interested, please share resume at devanshiparashar@hcl.com

Comments closed