The need for quality primary care In urban areas has been underscored as a key priority in our health system. With shift of disease burden to non-communicable diseases, the need for comprehensive, continuous and coordinated care is very high.
The fragmented health system that we have in cities make it tougher for the busy urban middle class population to seek preventive, promotive, chronic and episodic care on time. This delayed care seeking quite often has serious consequences with adverse outcomes and higher costs.
Over the last two years HCL Healthcare has been pioneering implementation of innovative health delivery model in Delhi NCR.
HCL Healthcare envisions operating a network of family healthcare centres providing all needed preventive, acute and chronic care with family doctors, specialists, diagnostics and pharmacy all under one roof.
We integrate the best in clinical medicine and specialty care with diagnostics, data and information technology. Thanks to our esteemed affiliation, our quality systems are validated by Johns Hopkins Medicine International.
We follow a unique approach with Electronic Medical Records (EMR), collaborative care delivery practices across multiple specialities and care management for patients.
Each of our centres spread over 4,500 sq ft, have all the needed medical specialities like Family Medicine, Internal Medicine, Obstetrics & Gynaecology, Paediatrics, Dermatology, ENT, Orthopaedics, Dentistry and Cardiology along with services like physiotherapy,dietetics, imaging, lab and pharmacy.
We provide a comprehensive range of health and medical programs to address the preventive and chronic care needs of our customers. HCL Healthcare operates five centres in Delhi NCR with 100 doctors serving over 25,000 customers.
We were the first private health centre in North India to receive NABH accreditation for primary care centres.
We have recently launched a Corporate Health Program which covers over 7,000 employees with comprehensive health-checks and health improvement programs.
Join us in our endeavour to provide preventive and affordable care to the urban middle class. Visit our centres for more information.
We at HCL healthcare, take our treatment procedure very seriously. We follow strict protocol to provide you with international standard of care which stays with you even after the treatment is complete.
Here are certain things we follow at HCL Healthcare which make us stand apart in the field of healthcare.
To ensure your consultation and/or treatment is timely, always book your appointments through our website, dedicated helpline or mobile app.
One time creation of your record to understand and serve you better.
We check your 4 vital parameters: Oxygen Saturation, Blood Pressure, Weight and height every time you visit us.
We spend time to inquire into your medical and social history to provide holistic treatment. You can access your medical records from anywhere using our patient portal.
We spend quality time to understand your health issues and needs. We are constantly striving to understand you better and improve our quality and standard of care.
We are always eager to listen to you and improve ourselves. Feel free to let us know your suggestions or grievances.
Our trained care coordinators will help you navigate through the various specialties and services available, medical packages and hospitalization.
We collaborate with other specialties available for comprehensive and coordinated care.
SERVICE WITH INTEGRITY
Integrity is the bedrock of our mission. It is the key to our credibility and reputation.
We are honest with each other and truthful in our dealings. We keep our promises and take the high road when in doubt. We dedicate ourselves to the service of our patients, clinicians and communities - setting aside self-interest.
ATTEND WITH URGENCY
Urgency drives us to perform. It is critical to our success.
We know how it feels to be in pain. We understand how anxious one could be waiting for a diagnosis. We realize how frustrating it is not to get appropriate treatment in a timely manner. We are committed to reducing anxiety time and treating every patient with care and urgency.
CARE WITH COMPASSION
The patient is at the centre of everything we do.
We put patients first and treat every individual with respect and dignity. We listen to their worries and engage them in their treatment decisions. We strive to be their trusted advisor in illness and good health. Without them we do not have a purpose.
DUTY WITH ACCOUNTABILITY
Leadership is a privilege. With responsibility comes accountability.
We are responsible for all our decisions and actions and are fully accountable for the results. We work together as a team and take pride in others’ success as if they were our own.
INNOVATION WITH TECHNOLOGY
Innovation is our life-blood. We are proud of our heritage but very eager to learn from others.
We are excited about the future and will continually leverage our knowledge, skills and scale in pursuit of excellence. We will adopt world-class processes and advanced science and technology to provide the highest quality care for our patients and communities.
Founder & Chairman – HCL
Founder & Chairman - Shiv Nadar Foundation
Shiv Nadar is the Founder and Chairman of HCL Enterprise, an $8 billion global organization with over 124,000 professionals operating from 41 countries. Nadar is credited with being one of the pioneers of the computing and IT industry in India. Under his guidance HCL has continued to ride the waves of the changing IT landscape for over 40 years and remain at the forefront of every technological revolution since 1976. While HCL started off as a hardware organization, manufacturing the country’s first indigenous computers and introducing them to the Indian consumer, it eventually evolved into a more comprehensive software services organization. HCL is in fact one of the few global IT companies founded in the 1970s that remains in existence till date.
Throughout his career, Nadar always acknowledged that successful institution building is dependent on forging result-oriented partnerships and creating new knowledge. He steered HCL to create several valuable joint ventures and alliances that aided the organization’s emergence as a global technology enterprise. His pioneering spirit and belief in engineering and research shaped the course of the organization and is the reason that today HCL Technologies, one of the group companies, boasts one of the largest IT Engineering and R&D divisions in the world.
Nadar started his career as part of the elite DCM management trainee system. It was at DCM that he met the people with whom he later started HCL in a Delhi Barsati “akin to a garage startup” with a compelling vision that the microprocessor would change the world.
Nadar credits his success to the education and scholarships that he received during his early years. He has always maintained that access to quality education is the most potent tool of transformation and therefore, in 1994, he established the philanthropic - Shiv Nadar Foundation. The Foundation draws heavily on Nadar’s experience of building a world-class organization like HCL. It endeavors to create institutions of transformational education that will continue to influence and nurture the country’s youth for decades to come. To this effect, the Shiv Nadar Foundation has established six institutions covering the entire spectrum of education, which aim to address the issue of quality in education, create lasting partnerships and have a strong research orientation.
As of 2018, Nadar has invested close to US$ 800 million through the Foundation, impacting over 25,000 students directly. However, the Foundation’s ultimate aim is to nurture the next generation of leaders in the ideologies of symbiotic growth so that each of them may in turn aspire to affect a small change, creating a large multiplier effect. The impact of the Shiv Nadar Foundation institutions is today reflected in the aspirations of meritorious students who started their journeys from humble, geographically, remote backgrounds but are today pursuing their dreams in India as well as other countries.
In recognition of his pioneering role in business and philanthropy in India and across the globe, Nadar has received several honours and accolades, notable being the Padma Bhushan from the President of India in 2008. Nadar is married to Kiran, an Asian Games medalist and internationally renowned bridge player. She is also one of the largest Indian Art collectors in the world.
R Rangarajan Iyengar - CEO, HCL Healthcare
R Rangarajan Iyengar (Ranga) is a proven business leader with a career spanning more than 19 years. He carries a rich experience of driving business, managing operations and leading key strategic transformation initiatives with organizations such as Apollo Hospitals, Cognizant, Syntel & Cognizant along with HCL. He also co-founded an education services company, Scholars’ League in the past.
He is currently the CEO of HCL Healthcare, and working to make a difference in the Primary Health Care space in India.
In his previous role, Ranga was the head of delivery for HCL Services Ltd. He was also the Head, Transformation where he designed the organization roadmap, keeping in mind the disruptive changes in the ever-changing IT industry.
His experience has been across geographies and across multiple aspects of the business including Sales, Pre-Sales, Account Management, Transformation & Strategy, Governance and Delivery.
He competed his Engineering degree from IIT Kharagpur in 1996 and has a Post-Graduate Diploma in Management from IIM Lucknow.
Dr. Naveen Talwar - Medical Director
Dr. Naveen has done his MBBS from University College of Medical Sciences, Safdarjung Hospital, New Delhi and M.S. (Orthopaedic Surgery) from King George’s Medical College, Lucknow. He brings with him a rich experience of twenty-five years in the field of Medicine. Dr. Naveen has worked with different hospitals like Sir Ganga Ram Hospital, Rockland Group of Hospitals and Fortis Group of Hospitals. Dr Naveen has delivered over a hundred talks and lectures on various Orthopaedic topics over the last twenty years in various Orthopaedic forums, conferences and workshops. He is presently on the board of DNB for conducting Medical Examinations and Inspecting various Medical Colleges and Hospitals. Dr. Naveen has been actively supporting and advising a number of NGOs.
Col. Rajnish Handa - Head Human Resources, Training, Operations and Administration
Col. Handa has done his Business Management Certification from MDI, Gurgaon. He is an alumnus of DRDO organization. He brings to HCL Healthcare an experience of more than 26 years. Before joining HCL Healthcare, he was working as Group Head, Asian Group of Hospitals. He has also worked with companies like Artemis (Apollo Tyres), Apollo Group of Hospitals, RRC, Ministry of Home Affairs, NCC, DGS, Cabinet Secretariat.
Vikas Rastogi - Head, Finance
Vikas Rastogi is a seasoned business professional with more than 15 years of experience and continued career progression across various roles in finance leadership as well as partnering with business including two new business start-ups prior to joining HCL. Vikas completed his graduation from Shri Ram College of Commerce, University of Delhi and then did his chartered accountancy internship at Deloitte. He brings with him a rich experience of handling international and national roles in Max India Group and Max Bupa Health Insurance.
Amitav Ash - Head, Marketing
Amitav has done his MBA from FMS, BHU . He brings with him a rich experience of sixteen years in the field of Marketing and Brand management. He has a deep and varied experience in BTL marketing and has had the opportunity of leading marketing efforts from both sides – the agency and the corporate. Amitav has worked with different companies including JWT Connect, Xpanse Asia and Godfrey Phillips India Ltd.
Kapil Mehrotra - Head, IT
Kapil has done his B.Com and M.Com from Kanpur University. He has also done his MBA in Business from Annamalai University. He brings with him a rich experience of twenty years in the field of IT. Kapil has worked with different companies including, Apollo Munich, iYogi, Aviva India and Artemis Hospital. He has won best Chief Information Officer(CIO) Award from International Data Group(IDG) & International Data Corporation (IDC) for best IT implementation.
Quest Diagnostics is the world's leading provider of diagnostic information services with annual revenues of approximately $7.1 billion in 2013.
Quest Diagnostics, a pioneer in developing innovative diagnostic tests and advanced healthcare information technology solutions, was ranked No. 1 in the Health Care industry category of "Pharma and Other Services" in Fortune magazine's "World's Most Admired Companies" list in 2013.
Each year Quest Diagnostics performs tests that enable more than 150 million patients and their physicians to make better health care decisions. The company offers the broadest range of pathology tests with a test menu of more than 3400 tests. Its rich scientific pool of over 850 MDs/PhDs globally and 12 MDs/PhDs locally enables Quest Diagnostics to pioneer innovative tests in diverse fields like Oncology, Gastroenterology, Genetics, Ob-Gyn, Neurology etc.
Founded in 2007, Quest Diagnostics India is a subsidiary of Quest Diagnostics. The company has a world class 65,000 square feet laboratory in Gurgaon and patient specimen collection facilities accessible in 25 Indian cities. Backed by a robust logistics network and strategic tie-ups with international logistics companies, Quest Diagnostics performs several tests, including in highly specialized areas that include oncology, gynecology, infectious diseases, endocrinology, pulmonary diseases, lifestyle disorders and pediatric diseases. Quest Diagnostics range of services includes diagnostic testing for physicians, hospitals and other labs.
Additional company information is available at QuestDiagnostics.com
HCL has collaborated with Johns Hopkins Medicine International for Knowledge Transfer, Training and Education Projects along with Clinical Services in primary care.
Johns Hopkins Medicine International advises HCL Healthcare on the development of clinical programs and assists in protocol development, medical affairs, quality improvement, risk management, patient safety, accreditations and clinical facility design. It also guides and provides continuous medical education of clinicians across the HCL Healthcare network. Following are the highlights of the Partnership:
Medical director advisory services to maintain impeccable patient care and consistency of practice across all clinics
Consultancy in Medical Affairs, Quality Improvement, Risk Management, Patient Safety and Joint Commission International Accreditation
Coordinating all activities with HCL Healthcare Executive Management and Medical Director Continuing Medical Education Programs
Facility Design Support
Consultancy on Patient Education
Fortis Healthworld is one of India’s leading health care retailers which operates a chain of over 100 stores across India. Fortis Healthworld has been founded with a vision of extending discerning store services and an exciting assortment of wellbeing products, to its customers. Fortis Healthworld sources the highest quality products from some of the best brands in the world. This provides it with the ability to sell with confidence while ensuring the highest levels of customer satisfaction. Fortis Healthworld stores are a pharmacy first but carry a wide assortment of health and wellness products especially in the areas of Baby Care, Nutritional Supplements/Foods, Home Care Devices, Diabetes Management and Personal Care Products
Col SK SharmaTreated by - Dr. Rumika Yadav
Im a retired Colonel of Indian army and my family and self are a frequent visitor to your prestigious HCL Clinic in Sec - 54, Gurgaon. I would like to place it on record that your staff is exceptionally good , well groomed and trained. I would like to make a special mention of Dr Rumika Yadav (family Physician) and Dr Nupur Sharma (Dentist) whom i feel are thoroughly professional , dedicated and passionate towards their work and patients. My son (now 20 yrs + old) happens to be an Autistic Child by birth and both the Doctors have been exceptionally patient and affectionate towards him. I most humbly request you to appropriately reward / recognize the good work being out in by above mentioned Doctors and entire staff . Im sorry i have no named other Doctors in this appreciation mail as my interaction has been limited to these two only but im sure all are equally good and dedicated. I and my family wish great success to your entire TEAM and times ahead.
Monika BajajTreated by - Dr. (PT) Rajeev Kumar
Well, just wanted to share my experience with you. Besides the hospital, the main reason of my feeling extremely positive, awesome and pleasant is due to the excellent service and motivation provided by Dr. Rajeev Kumar (the Physiotherapist).
Dr. Rajeev Kumar is an excellent Doctor, who knows his subject extremely well and is an expert in his field. From Day 1 itself, he has been so positive and extremely polite and motivating that I’ve made it a practice to be regular for the sessions and try not to miss the session unduly. The Doc just knows the exact pain areas and relieves your pain-both physical as well as mental so well very beautifully.
I’m even going to bring my husband to be treated by Dr. Rajeev Kumar very soon.
He indeed is a GOD in TRUE SENSE !!
Priyanka Seth & Kamal SethTreated by - Dr. Sachi Gupta
How grateful I am that I can cite my expressions with Dr. Sachi as among my blessings ! Dr. Sachi is an excellent dermatologist. From my very first visit for my Laser treatment at Sant Parmanand hospital ( Civil lines ) and second for my mother's treatment at HCL healthcare ( Nirman Vihar ), we were made to feel welcome and comfortable both by the friendly competence of the nursing staff and the pleasant environment of both hospital and clinic. Dr. Sachi is a great doctor who listens to the patient and takes care of him / her with great attention. She took the time to explain every procedure she was doing. She was very supportive, and thorough when explaining the process.We got exactly what we wanted. She is a professional and has a naturally lovely personality. I wanted to thank you for being so patient with me and my mother with all the questions during and prior to the treatments. I would recommend Dr. Sachi to everyone. All our best wishes and good luck for her !
Priti Pathak Treated by - Dr. Sachi Gupta
I am fully satisfied with the treatment and medicines prescribed by Dr. Sachi Gupta. I was suffering from Skin Infection. And very disappointed with the treatments prescribed by the other doctors. I wandered many doctors, tried homeopathy, Ayurveda but nothing could help me. after then my aunt suggested me to visit Dr. Sachi Gupta. and followed her suggestion. She understand my problem and prescribed me some medicine. I have been taking the medicines and observes that the treatment is effective.
Thanks for your treatment Dr. Sachi Gupta
Gargi SharmaTreated by - Dr. Sarita Sabarwal
I will be starting with services, everyone is looking for good and timely services and if you comes to HCL Healthcare , he/she will get that here. Staff is really helpful & cooperative. They will attend you in a proper way and are always ready to cater you.
Manish PanujaTreated by - Dr. Suruchi Kapoor
The doctor is very warm and welcoming. Her knowledge about medicine and treatment gave me the confidence to go ahead. She provided explanation for every procedure in the treatment. I am very happy to have met such a professional. Kudos to her and the team!
Khurana NancyTreated by - Dr. Sachi Gupta
Dr. Sachi Gupta is an excellent Dermatologist. I had visited quite a few dermatologists before her but their treatments were not effective. My skin responded well to her treatment and I started seeing results very quickly. Thanks to her, my face is clear of Acne and it is rejuvenated. I thank Dr. Sachi Gupta for the care she has provided.
Ayonavo BiswasTreated by - Dr. Shilpi Malhotra
I was reluctant to go for a Root Canal. But I am very impressed with the excellent care and treatment I received. Dr. Shilpi is a thorough professional. The hygiene practiced inside the clinic is impeccable. The staff is courteous and respectful. Modern facilities and equipment like digital X-Rays are well maintained. I would recommend HCL Healthcare to everyone.
AnamikaTreated by - Dr. Amit Bhasin
I can’t begin to express my gratitude towards Dr. Amit Bhasin. He is not only my dermatologist but also a very good friend. It is always a pleasure to visit him. He is very focused towards his patients and has excellent knowledge about dermatology and cosmetology. He is always on his toes and knows the latest technology and treatments available. Way to go Dr. Amit Bhasin!
Ricky SethTreated by - Dr. Amit Bhasin
I could not find a better dermatologist than Dr. Amit Bhasin. His expertise is unparalleled. He patiently answered all my questions and made me feel at ease. He is very diligent about his work. His diagnoses and treatment are effective and deliver results fast. He also followed-up my progress through mails and calls to ensure my recovery. I thank him and wish him well for the future.
Rakesh ShrivastavaTreated by - Dr. Sachi Gupta
I'm impressed by the professionalism shown at HCL Healthcare. I will always prefer HCL Healthcare if I ever need any medical help. I acknowledge Dr. Sachi Gupta for her dedication and humane behaviour.
Surender Mohan PanchalTreated by - Dr. Amit Bhasin
I would first of all like to extend my heartfelt gratitude to Dr. Amit Bhasin for removing the Sebacious cyst very patiently . I would also like to mention his keen intent in keeping track of my recovery while every bandage was done.
I am thankful to the nursing staff for doing every dressing very professionally yet with the personal touch. I would also like to thank Johnson, Sujata, Srijana and Redina for the care they have extended.
Thanks to Riya from housekeeping and Abhilash and Sandeep from the front office.
Ms SharmaTreated by - Dr. Satya Narayana Mysore
I was going through mental trauma when, during medical tests, the reports observed that I was suspected to be having an old TB. I came to know about Dr. Satya online and decided to consult him. I was impressed with the knowledge and experience he had in his field. He not only allayed my fears but also suggested the right tests in order to ascertain whether I had any pulmonological problem or not. He has not only cleared my apprehensions, but also answered all my questions. I am now well-informed about the problem for which I am highly grateful to Dr. Satya. I highly recommend Dr. Satya for treatment to everyone who needs treatment for similar ailments.
MadhumitaTreated by - Dr. S K Singh
I frequently visit HCL Healthcare Noida Centre. Some time ago, my daughter Madhumita complained of tooth ache but refused to visit a dentist, in anticipation of pain. One evening, I took her to the centre and showed her to the dentist, Dr. Singh. He made her comfortable, took his time helping her understand the difference between permanent & milk teeth and also explained why she should take utmost care of her teeth. She had some cavities which we got filled, but most importantly she has lost her fear of the dental chair.
RudranshTreated by - Dr. Tanu Satija
Having shifted to Delhi recently, I was looking for a Paediatrician for my son Rudransh’s vaccinations and other healthcare needs. I came to know about HCL Healthcare through an acquaintance. I started visiting Dr. Tanu Satija and she has become my go to doctor since then. I visit her anytime and she is always happy to see me and treat my children with utmost care. HCL Healthcare is far more personal, clean and soothing than any other doctors or clinics I have visited. The staff is welcoming and always ready to help. I will strongly recommend HCL Healthcare to everyone.
RanjanTreated by - Dr. Rajat Makhija
In Mar 2016, I had severe stomach pain. I didn’t know any doctor in Delhi, as I have recently shifted here. I tried self-diagnosing, but it didn’t help. My office is very close to HCL’s Nirman Vihar Clinic, so I decided to visit it once. That’s when I met Dr. Makhija. He listened to me patiently. Not only did he thoroughly examine my health, but also discussed my family history and advised me to start eating healthy and exercising regularly.
It isn’t very often that you find doctors who genuinely care for you.
Anurag TripathiTreated by - HCL Healthcare
"Trust is one of the most important things in life my father who is retired Ministry of home affairs takes a lot to trust anyone but when he first visited HCL health care Dwarka New Delhi, 1st thing by which he got impressed by the cleanliness and extremely proficient staff. Currently, he is under treatment of Dr. Anuja Lakra, the whole persona & Professionalism of Madam will make you comfortable each and every time you visit her OPD. The simple way of explaining things making understand the real situation and taking a decision at right time. I would like to thank Doctor for treating my father so well. Thanks Anurag Tripathi"
Pratap Reddy BSTreated by - HCL Healthcare
I thank the doctors, nurses, supporting staff, front desk & all the staff and coordinators at HCL Health care Dwarka. We are very grateful Dr. Aditi Singh. She is an excellent Pediatrician who listens to the patient and takes care of him / her with great attention. She took the time to explain every aspect. She was very supportive, and thorough when explaining the process. She is a professional and has a pleasing personality. I wanted to thank you for being so patient with us and my daughter with all the questions during the treatments. I have been and would recommend Dr. Aditi Singh to everyone. She has very high level of commitment and the desire to serve the patients and her patience and attentiveness is very commendable as such value systems are quite a rarity in today's time. Her expertise is unparalleled. She patiently answered our queries and made us feel at ease. She is very diligent about her work. Her diagnoses and treatment are effective and deliver results quiet fast. I would not hesitate to say if you have such committed and motivated staff, HCL health care shall go a long way in establishing itself as a premier health care facility in a very short time.
Monika BajajTreated by - HCL Healthcare
Well, it’s a pleasure and am extremely delighted to share my gladness with the HCL’s Top Authorities for giving me the opportunity to share my feedback and pleasant experience with you!!
Besides the extremely exceptional Doctor provided by you to me i.e., Dr. Rajeev Kumar(the Physiotherapist), I wish to special mention the excellent hospitality and politeness of Mr. Ashish Trivedi, who has always helped me and proactively. He has ensured my meeting with the Physiotherapy doctor without waiting in the first meeting till date. He has always ensured to reschedule (even at the last moment !!) my appointments (as and when I desired) and had ensured that my waiting time is either 0(zero) minutes of less than 5 minutes.
God bless Mr. Trivedi !!
His out-of-the-world politeness, excellent display of presence of mind, tactfulness and other traits have impressed me so much that I’ve (sort of) become HCL’s Brand Ambassador. I keep on recommending HCL Healthcare to whosoever I meet and is in need of any medical attention.
Swami Saran GoelTreated by - HCL Healthcare
To all the staff and coordinators at HCL Healthcare Dwarka
I sincerely wish to thank doctors, nurses, supporting staff and front desk for the kind courtesy extended to me every time I visit .I never felt that I was patient, it was always as if I am taking guidance of my well-wishers for my health. HCL Healthcare through their professional approach likely gives feeling of a well-wishers. Please keep it up
Katerina FolkmanTreated by - Dr. Deepika Tiwari
I have been visiting the clinic for more than 2 years, and have always been happy with the consistently great experience. Knowledgeable doctors (especially Dr. Deepika Tiwari who was monitoring my pregnancy and delivered my baby girl), and thoughtful, polite nurses.
Facilities are spotless clean, so every visit is an enjoyable experience.
Mr. NarayanTreated by - HCL Healthcare
This high level of commitment and the desire to serve the patients shown by your staff is indeed commendable as such value systems are quite a rarity in today's time.
I would not hesitate to say if you have such committed and motivated staff, HCL healthcare shall go a long way in establishing itself as a premier healthcare facility in a very short time.
Arijit GangulyTreated by - HCL Healthcare
HCL Healthcare provides excellent service. The staff working there are very courteous and always ready to help and assist.
Renowned doctors in the panel and flexible appointment timings makes HCL Healthcare our obvious choice for medical appointments.
The upkeep and housekeeping of the healthcare is also well maintained with all modern facilities and equipment.