3 May 2024 
Bangalore, Noida 
Full Time Job Description…
• Ensure daily tracking of processes for smooth running of operations.
• Manage, direct, and monitor the overall performance of the clinics
• Effective liaison and rapport with the stakeholder
• Facility management
• Inventory management.
• Compliance to Quality, Statutory & Legal norms & measures
• Compliance to all standard processes
• Utility management and ensuring timely submission of bills.
• To ensure and coordinate Renewal of Licenses
• Employee Attendance, Roster management and preparation of salary invoices
• Managing employee retention & employee satisfaction
• Ensure Staff Training and implementation of new processes.
• Compliance of Clinical & Non-Clinical Training Modules
• Coordination of various clinical activities/engagements
• Vendor management
• Clinic expenses management.
Measurable Deliverables:
• Process Compliance & Operational efficiency.
• NPS
• ESAT score
•
Qualifications & Requirements
• Graduate / Postgraduate
• Regular travel to assigned center locations.
• Expert in excel and power point.
• Very good communication skills
Competencies:
• Operations management
• People management
• Quality control
• Customer Relation Management.
• Engagement activity
Interested candidates please share your updated cv at manugarg@hcl.com
